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Privacy Policy


This Privacy Notice describes Equicare Health’s (“Equicare Health”, or “we”, “us” or “our”) agreement with you when you visit any of our public-facing websites.

This Privacy Notice does not apply where Equicare Health acts as a service provider to our business clients, in which case the business client is the data controller, and we process your personal data in accordance with the agreement we have with that business client. Whether we act as a data controller or as a service provider depends on the nature of the activities and our agreement with our business client. If you have questions about Equicare Health’s processing of your personal data in your capacity as a business client’s employee or customer, please contact them directly.

By using our Websites, you agree with this notice. If you do not agree to this notice, you may not use the Websites. Please note that this Website Privacy Notice does not apply to use of any of our offerings, products, or services other than the public-facing Websites. Your use of any other of our offerings or services will be subject to additional terms and conditions, as applicable.



Your rights

At Equicare Health, we take privacy seriously and want to inform you that your privacy rights are guaranteed throughout the entire information processing life cycle. Your rights are:

Right to Access: You have the right to request access to the personal data we hold about you. This means you can ask for details about what personal information is being processed, why it's being processed, and who it's being shared with.

Right to Rectification: You have the right to request the correction or updating of inaccurate or incomplete personal data.

Right to Erasure (Right to be Forgotten): You have the right to request the deletion or removal of your personal data when there is no compelling reason for its continued processing. This allows you to have more control over your online presence and to remove outdated or irrelevant information.

Right to Data Portability: You have the right to receive a copy of your personal data in a commonly used, machine-readable format and to transmit that data to another organization as you see fit.

Right to Restriction of Processing: You have the right to limit the processing of your personal data under certain circumstances, such as when the accuracy of the data is contested or the processing is unlawful.

Right to Object: You have the right to object to the processing of their personal data in certain situations, such as for direct marketing purposes or when the processing is based on legitimate interests. This gives you the ability to prevent your data from being used in ways that they find intrusive or objectionable.

Right to Automated Decision Making and Profiling: You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them.


How do we collect your data?

As you browse through our Website, you may voluntarily provide information to us on the various contact forms.


What type of data do we collect?

We collect personal information when you decide to use the Contact forms available on the website. This personal information might contain:

  • You first and last name

  • Company you work at

  • Address

  • Zip Code

  • Email

  • Phone number

  • Products you are interested in

  • Any additional comments you might enter, including additional personal information


Why do we collect your data?

We collect that information with the following purposes:

  • provide you with information that you request from us;

  •  improve, market or promote our offerings and services;

  • compile, synthesize, generate and analyze anonymous usage and other aggregated information to monitor website performance and make improvements to site navigation and content; and  

  • to make recommendations to you about available opportunities and offerings.



For how long do we retain your data?

We retain personal data for as long as reasonably necessary for the purpose for which it was collected (for example, to provide you with Services you have requested), unless we are required by law to dispose of it earlier or to keep it longer. We also retain personal data as necessary to comply with our legal obligations, resolve disputes, pursue legitimate business interests, conduct audits, and protect or enforce our rights.

You have the ability to opt out from our communication and/or request that we delete your information at any point in time.


Cookie Information

We only use strictly necessary cookies for our website operation. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.


Disclosure of information with third parties

We may also use or disclose the information we collect only for the purposes described on this notice and to which you consent.


How do we protect your data?

The security of your personal data and our business clients’ information is important to us.

We have implemented safeguards designed to reasonably secure your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. The appropriate security measures include a number of administrative, technical, and physical controls. These measures vary based on the sensitivity of the personal data we collect, process and store and the current state of technology. We also take measures to ensure service providers that process personal data on our behalf also have appropriate security controls in place.

To protect the confidentiality, integrity, and availability of your data, we ensure to have robust controls in the following areas:

  • Identity and Access Management

  • Vulnerability Management

  • Risk Management

  • Subprocessors Management

  • Employees Training and Awareness

  • Continuous Monitoring

  • Endpoint protection

  • Physical security of our offices

  • Among others.


Do not track

Our Website does not currently respond to "Do Not Track" signals or mechanisms. As there is no universal standard for these signals, we do not take any specific action in response to them. However, we are committed to providing you with meaningful choices about your privacy. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If You disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly.


Do not sell

We do not sell your personal information to third parties. We are committed to protecting your privacy and maintaining the confidentiality of your personal information. Any information collected by us is used solely for the purposes outlined in our Privacy Notice.


Children under the age of 13

Our Site is not intended for children under 13 years of age. If you are under 13, do not use our Site and do not provide any information on the Site or through any of its features. If we learn we have collected or received Personal Information from a child under 13, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at or toll-free at 1-866-708-9075, and we will promptly delete the information.



Equicare welcomes your comments regarding this Privacy Policy. If you have questions or concerns in relation to this Privacy Notice please contact Equicare Health at or toll-free at 1-866-708-9075.


Changes on this Privacy Notice

From time to time, this policy may change. Please check back periodically for any updates or changes to this page.


Last Update: 2024-05-31

Previous Notice: N/A

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